Privacy Policy is a business division of Aletrop EOS SLU. We are based in Santiago de Compostela, Spain.

This policy statement sets out the privacy policy of Aletrop EOS SLU ("Aletrop", "We", "Us", "Our") in respect of users of this website and of Aletrop's services (referred to in this policy as "You", "Your").

We take the privacy of Our website users seriously. We ask that You read this Privacy Policy ("Policy") carefully as it contains important information about how We will use Your personal data.

Personal data We may collect about You

We will obtain personal data about You (such as Your name, address, email address) whenever You subscribe to Our website.

We will obtain Your personal data when You register to use this website, contact Us for any reason, and sign up to Our Services. This is a non-exhaustive list, and is subject to change from time to time.

We may monitor Your use of this website through the use of cookies and similar tracking devices. For example, We may monitor how many times You visit, which pages You go to, traffic data, location data and the originating domain name of Your Internet service provider. This information helps Us to build a profile of Our users. Some of this data will be aggregated or statistical, which means that We will not be able to identify You individually. Please see further the section on "Information tracking" below.

Data security and privacy

Aletrop is committed to respecting the personal data You supply to Us and all personal data supplied will be treated in accordance with the requirements of the General Data Protection Regulation 2016/679 ("GDPR"). Aletrop will collect Your personal data under the lawful basis provided by Article 6(b) GDPR: for the purposes of providing services to You and sending to You information about Our products and services. Aletrop will collect only personal data which is relevant to these purposes and We will do Our utmost to ensure that such personal data will be accurate, complete and kept up to date. Whenever personal data is obtained from You, You will have access to that personal data and details as to how it will be used.

We do not transfer or process data outside the European Economic Area ("EEA") unless We have Your specific consent or where the nature of the processing requires it (for example, because You have chosen to use an email or other communications service which routes data outside the EEA). Occasionally, to provide a high quality of service, We may work on Your matters when We are outside the EEA (for example, when on business). Please contact Us if You have any questions.

Any data supplied will be held on Aletrop's secure database and may be used to keep You informed about services that Aletrop offers.

If at any time You do not wish to receive such communications, You may let Us know at the email address below. Aletrop does not sell, trade or rent Your personal data to any other company or organisation without Your explicit permission, or unless ordered by a court of law.

We will use all reasonable efforts to safeguard Your personal information. However, You should be aware that the use of the Internet is not entirely secure and for this reason We cannot guarantee the security or integrity of any personal information which is transferred from You or to You via the Internet.

Information tracking

Aletrop may use technology to track the patterns of behaviour of visitors to Our website. This can include the use of ""cookies"", a text-only string of information that gets entered into the memory of Your browser. The information We obtain from Our use of cookies will not usually contain Your personal data. Although We may obtain information about Your computer or other electronic device, such as Your IP address, Your browser and/or other internet log information, this will not usually identify You personally.

If You visit Our website when Your browser is set to accept cookies, We will interpret this as an indication that You consent to Our use of cookies as described in this Privacy Policy. We may use the logs from Our servers to assist in Our security and help Us plan Our strategy.

The legal basis for processing this data is Article 6(c) GDPR: We have legal and regulatory obligations to protect Our clients and their information, and also under Article 6(f) GDPR: strategy planning is a legitimate action for a business. If You change Your mind in the future about letting Us use cookies, You can modify the settings of Your browser to reject cookies. All telephone calls to and from Aletrop are recorded, and such recordings may be used for regulatory, compliance, training and quality purposes.

Links to other websites

Our website may contain links to other websites. This Privacy Policy only applies to this website so when You link to other websites You should read their own privacy policies.

Retention Periods

Data about You: for the duration of Your relationship with Us, then seven years, and additionally our back up duration one year.

Your rights

The GDPR provides You with rights in respect of Our processing of Your personal data. You may:

  • Request a copy of Your personal data and information about Our processing of it;
  • Request that We delete information on You if We do not need to hold it;
  • Request that We correct any personal data that We hold on You;
  • Request that We stop processing Your data, although We can still hold it.

If You want to exercise any of these rights, please contact Us. You also have the right to lodge a complaint about Our processing with a supervisory authority.

Changes to privacy policy

We keep Our Policy under regular review. If We change Our Privacy Policy, We will post the changes on this page, so that You may be aware of the information We collect and how We use it at all times.

How to contact Us

Should you have any questions or concerns about Our Privacy Policy, please email